Privacy Policy

    Last updated: March 2026

    1. Introduction

    Welcome to Yahvi ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our coaching, counselling, and spiritual healing services.

    2. Information We Collect

    We may collect information that you voluntarily provide to us, including:

    • Personal Information: Name, email address, phone number, and mailing address when you book a session, register for a workshop, or contact us.
    • Health & Wellness Information: Details you share during consultations or intake forms related to your emotional, mental, or spiritual well-being to help us serve you better.
    • Payment Information: Billing details processed securely through our third-party payment providers. We do not store your credit card information.
    • Communication Data: Records of correspondence when you contact us via email, phone, or our website contact form.

    3. How We Use Your Information

    We use the information we collect to:

    • Provide, personalise, and improve our coaching and counselling services
    • Schedule and manage your appointments and workshop registrations
    • Communicate with you about sessions, updates, and promotional offers (with your consent)
    • Process payments and send invoices
    • Respond to your inquiries and provide customer support
    • Comply with legal obligations

    4. Confidentiality of Sessions

    All information shared during coaching, counselling, and healing sessions is treated as strictly confidential. We will not disclose session content to any third party without your explicit written consent, except where required by law (e.g., imminent risk of harm to yourself or others).

    5. Information Sharing

    We do not sell, trade, or rent your personal information. We may share your data only with:

    • Service Providers: Trusted third parties who assist in operating our website, processing payments, or delivering services (bound by confidentiality agreements).
    • Legal Requirements: When required by law, regulation, or legal process.
    • With Your Consent: When you have given explicit permission.

    6. Data Security

    We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

    7. Cookies & Analytics

    Our website may use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can control cookie preferences through your browser settings.

    8. Your Rights

    You have the right to:

    • Access, update, or delete your personal information
    • Withdraw consent for marketing communications at any time
    • Request a copy of the data we hold about you
    • Lodge a complaint with a data protection authority

    9. Children's Privacy

    Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

    11. Contact Us

    If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through our website's contact form or email us directly.